SEOUL DRAGON CITY

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PRIVACY POLICY

We, Seoul Dragon City (also hereinafter referred to as the “Company”), use our best efforts to protect your privacy and personal information, and to that end the Company is committed to complying with all other relevant laws and regulations such as the law regarding the promotion of information and communication network use and protection of information (the “Information and Communication Networks Act”), and the Privacy Protection Act. This Privacy Policy is posted fpublic access on the Company’s website (http://seouldragoncity.com) so you can be well informed of what we do to protect your personal information.

 

This Privacy Policy may be revised updated from time to time according to changes to pertinent laws, government policies the Company’s internal regulations and we will immediately notify you of such revisions updates in order that you can be readily aware thereof.

 

The Company’s Privacy Policy contains the following:

 

Date implemented: 2019-05-16

 

 

1. Collection of Personal Information; Purposes of Use ; Items to Be Collected; and Methods of Collection

 

A. When you attempt to sign up fSeoul Dragon City membership, we collect your personal information as may be required to identify you. The personal information to be collected by the Company is as follows:

 

 Collection of Personal Information; Purposes of Collection; Items to Be Collected; and Methods of Collection

Item

Purpose

Period 

Full name,  e-mail address, contact number, payment information(Credit card number, Account number etc)

To sign up

To provide services

To confirm financial transaction

To reply from the guest’s inquiry

 Until we achieve the purpose

 

 

We collect your personal information from your application fmembership on our website and by means of written notices, facsimile phone communications, online message boards, promotional events and/other approaches fcollection of created information.

 

 

2. Disclosure and Sharing of Collected Personal Information


A. In the event that the rights and obligations of a service provider is fully assigned transferred as a result of sale, merger acquisition, we will ensure that we inform you according to Article 27 of the Personal Information Protection Act. If you do not want to transfer your personal information, we will also have an action procedure.

 

B. Where your personal information is to be disclosed shared, we will seek your consent in advance by notifying you by email otherwise in writing of what items of such information will be disclosed shared, whom the information will be disclosed to shared with, why it should be disclosed shared, and how and how long it will be protected and managed. The same procedures will apply in case the information recipient is changed.

 

C. Your personal information may be disclosed without your consent in accordance with applicable provisions of relevant laws :- when duly and reasonably ed by an investigation authority finvestigation purposes; – when made available in unidentifiable form fthe compilation of statistics facademic market research purposes.

 

 

3. Outsourcing the Handling of Personal Information


The Company, fthe provision of its services, has outsourced the handling of personal information on a contract basis as follows:

 

 Outsourcing the Handling of Personal Information

 Contract(Outsourced to)

 Outsourced Service

 주식회사 프리죤

 Operating CCTV

 

 

 

4. Collection of personal information using cookies


A. Use of Cookies We use cookies fthe convenience of users. The information we collect through cookies includes your username and IP address and is used to keep you logged in and display personalized advertising messages.

 

B. Installation and Use of Cookies; and Refusal of Use You have the option to accept decline the installation of cookies and may set your web browser to accept all cookies, alert you whenever a cookie is stored, disable block the storage of cookies. Disabling blocking the storage of cookies may limit your access to services requiring you to log in.

 

 

5. Retention and Destruction of Personal Information


A. The Company will retain your personal information until the purposes of collection disclosure of such information are accomplished and will destroy your personal information immediately when such purposes are accomplished. The times when we are required to destroy your personal information are as follows: – Your membership information is destroyed when you withdraw are dismissed from Seoul Dragon City membership. – Your delivery information is destroyed when a product service has been delivered provided. – Your information collected fa survey promotional event is destroyed upon when such survey event is over. – The information used to identify you is destroyed when your identity has been verified.

 

B. Notwithstanding the foregoing, when any of your personal information needs to be retained under relevant laws internal regulations, we may retain such information (i) fa period of five (5) years if it pertains to the revocation of contracts subscriptions; (ii) fa period of five (5) years if it relates to the supply of goods services and payments therefor; fa period of three (3) years if it pertains to the handling resolution of complaints disputes.

 

C. Your personal information will be destroyed by the following procedures and methods: – Paper-printed information is destroyed with a paper shredder through a shredding service provider. – Electronically stored information is permanently deleted in a technically irretrievable manner.

 

 

6. Rights and Obligations of Users and Exercise of Rights


A. You have the right at any time to view, correct your registered personal information, have it corrected deleted, have its processing suspended withdraw your consent to the use and disclosure thereof, directly on the Membership Information page of our website by contacting our Privacy Officer in writing, by telephone (at 02-2223-7000) by email, in which case we will respond forthwith after identity verification.

 

B. If you that we correct an errin your registered personal information, such information will not be employed disclosed until such correction is made accordingly. Where any incorrect part of your personal information has been disclosed to any third party, we will have it corrected by giving immediate notice to such third party.

 

 

7. Measures fSecurity of Personal Information


A. In handling your personal information, we use our best efforts to prevent such information from being lost, stolen, leaked, falsified damaged by taking the following technical, administrative and physical measures fsecurity assurance:

 

– Minimum number of information workers and training

Personal information is made accessible to the smallest possible number of people and regular training is provided to such people.

– Regular in-house audits

In-house internal audits are conducted on a regular basis fthe security of personal information.

– Internal management plan

An internal management plan is developed and implemented fsafe handling of personal information.

– Encryption of personal information

Your password is protected and stored and managed in encrypted form. All data is encrypted ftransmission and other important data is protected by separate security features.

– Technical measures against hacking

Personal information is protected by security software fthe prevention of leakage, damage tampering due to hacking computer virus infection, and the software is periodically updated and tested. All systems are installed in access-controlled areas and technically and physically monitand block access from outside.

– Limited access to personal information

We take necessary measures to control access to personal information by means of granting, modifying canceling access to database systems that handle personal information, and a firewall system is employed to control unauthorized access from outside.

– Storage of access logs and prevention of data forging tampering

We store and maintain a history of your access to our personal information processing system and use security features fyour access log data not to be forged, tampered with, damaged, stolen lost.

– Use of locks fdocument security

Documents and auxiliary storage media containing personal data are kept in safe, locked places.

– Prevention of unauthorized access

We have set up a separate physical location where personal information is stored and have established and implemented procedures fthe control of access to the storage location.

 

 

8. Gathering of Opinions and Handling of Complaints

 

A. We value your opinion and feedback, and you are always entitled to have your questions answered in a serious fashion. We have set up a customer service hotline to effectively communicate with our customers. [ Customer Service Center ] Contact number: 82-2-2223-7000

 

B. The customer service hotline is available from 09:00 a.m. to 06:00 p.m. All inquires by email, fax mail will receive courteous responses within 24 hours after receipt thereof. However, if received after normal office hours during weekends and holidays, such inquires will be answered on the following business day.

 

C. If you want to report a breach of your privacy seek advice thereon, please contact: – The Privacy Complaint Center (via privacy.kisa.or.kr at 118); – The Supreme Prosecutors’ Office High-tech and Financial Crimes Investigation Division (via www.spo.go.kr at 1301); – The National Police Agency Cyber Bureau (via cyberbureau.police.go.kr at 182).

 

 

9. Privacy Officer


A. The Company has appointed the following departments and persons to be responsible fprotecting its customers’privacy and personal information and fgathering their opinions and handling their complaints:

 

 Privacy Officer

 Appointed as:

 Privacy Officer

 Privacy Contact Person

 Name

 Nam Wook Kim

 Young sook Choi

 Title/Position

 Cluster General Manager

 Directof IT

 Email Address

 nw.kim@accor.com

 yschoi@seouldragoncity.com

 

 


10. Privacy Protection fChildren under the Age of 14


The Company does not collect any personal information of our member customers’ children under the age of 14 in compliance with the Juvenile Protection Act. If we need to collect personal information of the minors under the age of 14 with respect to our hotel business, we will get consent from their legal representatives guardians.

 

 

11. Transmission of Advertising Messages


A. We do not send you any advertising messages fcommercial purposes so long as your unsubscription is expressly given.

 

B. If we send any advertising message by email otherwise fonline marketing purposes such as presenting product information, we will ensure that in a plain and legible manner: – ‘The email’s subject line communicates what the email is about, although it may not indicate “Advertisement”; and – The body text contains the sender’s name, email address, phone number and mailing address, as well as instructions on how to unsubscribe, so that the recipient can readily unsubscribe from further advertisements.

 

C. Likewise, if we send you an advertising message fcommercial purposes by fax mobile text message via non-email means, we will ensure that the sender’s name is indicated in such message, even if you have agreed to the receipt of advertising messages.

 

 

12. Linked Sites


A. We may provide you with links to websites materials of other companies, in which case we assume no responsibility fand make no guarantee as to the usefulness of such websites and materials over which we have no control.

 

B. If you move to another website by clicking a link appearing on the Company’s website, we recommend that you carefully read the privacy policy of such website, as it is beyond the control of Seoul Dragon City

 

 

13. Posts


A. We value the comments, suggestions, opinions, statements and other content posted by our customers (collectively “posts”) and use our best efforts to protect such posts from being tampered with, damaged deleted. Notwithstanding, this does not apply to the following:- Spam-like messages (e.g., chain letters and advertisements);- Posts that defame others by disseminating false information to slander them maliciously; and- Posts that reveal the identity of other users without their consent, infringe on third parties’ copyrights other rights are irrelevant to the themes of the bulletin board.- If a post is found to reveal the identity of other users, the Company may correct part of such post in order to maintain and promote a healthy online community culture.- If the content of a post is deemed movable to another section, the Company will provide a path in such posts to avoid misunderstanding confusion.- The Company may other posts deemed malicious improper after giving express individual warnings.

 

B. Essentially, you have rights to your posts and are responsible fthem. It is difficult to protect information you disclose voluntarily via a post, so we recommend that you give careful consideration before such disclosure.

 

 

14. Changes to the Privacy Policy


A. If any change is made to this Privacy Policy by addition, deletion correction due to a modification revision in relevant laws, government policies the Company’s internal regulations, a change of security technology, the Company will post such change immediately on its website.

 

 

This Privacy Policy shall come into full force and effect on 16th of May 2019.